Frequently Asked Questions – Zulfain Organics
Q. Is ordering from Zulfain Organics secure?
A. Absolutely. We prioritize the privacy and safety of your personal information. All data you share during the ordering process is securely stored and accessible only to authorized staff. Our team is well-trained in handling your information with care. For any concerns, feel free to reach us at support@zulfain.com.
Q. How do I place an order?
A. It's quick and easy:
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Click on the product you’d like to purchase.
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Hit the “Add to Cart” button.
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To shop more, repeat the process for other items.
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Click on “Cart” in the top menu.
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Scroll and select “Proceed to Checkout.”
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Enter your billing details and review your order.
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Click “Place Order.”
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You’ll receive a confirmation email, and your order will be processed.
Q. How can I cancel my order?
A. If you have an account, simply log in and cancel from your dashboard. Guest users can cancel by contacting our support team during business hours or during the final confirmation call.
Q. What is your refund policy?
A. Visit our "Refund Policy" page for complete details.
Q. Is shipping free?
A. Yes, we proudly offer Free Shipping all across Pakistan on Order above 1999/-
Q. Which courier service do you use?
A. We ship through Post Ex. Courier Services, ensuring safe and timely delivery.
Q. How long does delivery take?
A. Orders are typically delivered within 3–5 working days after the confirmation call.
Q. How do I order an out-of-stock product?
A. You can place a pre-order by contacting us via call, WhatsApp, or email.